Resume

Effective writer and communicator with proven editorial skills and web proficiency; experience with features, profiles, short pieces, and promotional copy; versed in Chicago and AP style; creative and detail oriented.

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PROFESSIONAL EXPERIENCE

2008 Summer Olympic Games, Beijing, China
(July 2008–August 2008)
Press Operations/Olympic News Service
• Worked directly with and was in regular consultation with journalists from Reuters, Associated Press, Agence France-Presse, and other international agencies covering Olympic track cycling, mountain biking, and BMX events
• Interviewed athletes from multiple countries

Houghton Mifflin Harcourt Publishing Company, Boston, Mass.
(January 2005–June 2008)
Senior Communications Associate
• Editor of feature-driven, bimonthly employee e-newsletter with circulation of 5,000; managed overall schedule and publication process, interviewed, wrote, copyedited, and proofread articles, and ensured technical delivery
• Provided writing, copyediting, and proofreading support for all department deliverables, including web content, company-wide initiatives, and press releases
• Generated and maintained content for two internal and two external websites using HTML and a content management tool

Communications Associate
• Managed corporate broadcast e-mail messaging and maintained related corporate policy and procedures; trained employees on use
• Created basic signage and marketing collateral; worked with designers to bring print and web projects through production
• Oversaw mail databases and responded to customer inquiries; redesigned customer service webpages and reduced inquiries by 80%

Cape Cod Life Publications, Hyannis, Mass.
(Summer 2001)
Publishing/Marketing Internship
• Edited and drafted web content
• Wrote copy for marketing materials

EDUCATION

Emerson College, Boston, Mass.
Master’s of Arts, Publishing and Writing
Coursework included Copyediting, Magazine Writing, Desktop Publishing

University of Massachusetts, Amherst, Mass.
Isenberg School of Management
Bachelor’s of Business Administration, Marketing, Cum Laude
Minor: English

COMPUTER EXPERIENCE

Microsoft Word, Microsoft Excel, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, blogging, basic HTML, Documentum Web Publisher, Macromedia Homesite, Dreamweaver, Word Press, Windows and Macintosh platforms